The Department of Social Work, Education and Community Wellbeing at Northumbria University is committed to the Teaching Partnership of the North East Social Work Alliance and shares the aim of enhancing social work education and practice within the region.

Many of the members of the social work team play key roles in the teaching partnership, serving on the Strategic and Executive committees, and the four subcommittees concerned with developing aspects of social work provision within higher education, local authorities and private voluntary independent sector organisations. Members of the team are currently involved in projects designed to develop further student experiences in terms of recruitment and selection to undergraduate and postgraduate programmes, and placement opportunities and experiences. The team are also involved in projects concerned with developing Continuing Professional Development opportunities for social work practitioners within the region, and with developing programmes that build on our existing commitment to including practitioner involvement in our social work programmes and academic involvement in regional social work practice.

The social work team at Northumbria University is passionate about continuing to involve service user and carers, students and practitioners at all levels in decision making with regard to the provision of social work, and their input is key to all of the work being undertaken by Northumbria University in the teaching partnership.

The social work team at Northumbria continue to adhere to the view that the development of critical and analytical thinking and relationship based working is crucial if we are to engage with the most vulnerable children and families in society. The opportunity to be part of the teaching partnership in the region allows us to affirm that message consistently and to engage in meaningful dialogue and action with stakeholders within the North East.

Student Support

Depending on your individual requirements, we can provide a range of services, such as:

  • An early visit to the campus for disabled students who are applying to study at Northumbria
  • A discussion with disabled students about study support requirements and individual study support strategies
  • Advice on applying for Disabled Students’ Allowances (DSA) to cover the costs of the disability support required during study
  • Arranging individual or modified exam arrangements
  • One-to-one specialist dyslexia tutorials or one-to-one specialist mentoring
  • Advice on adapted and accessible accommodation and on the physical accessibility of our buildings
  • The use of our Support Worker Service for students who require one-to-one educational support, such as the services of a note taker in lectures or a personal assistant to assist with mobility around the campus
  • Advice on assistive technology

To see our Statement of Service, please click here. 

If you need to speak to a Disabilities Coordinator, they are available for Drop-In at the following times at Student Central, City Campus Library, Ground Floor

  • Monday, Tuesday, Wednesday, Friday: 11am - 3pm, Thursday: 11am - 1pm 

Please phone 0191 227 4127 or email sv.disability@northumbria.ac.uk to check drop in times.

Alternatively, if you are based at Coach Lane Campus and unable to come in to see a Coordinator you can contact us on the phone number or email address above, with your availability and we will be able to make you a telephone appointment.

Useful Documents

"As an independent adult learner, it is very important that you take responsibility for your own learning and also for helping Faculty staff and other University staff to support you effectively. As set out in section 4d of your DSSR report, you need to be proactive in accessing support. It is certainly our experience that support is more effective when all parties take responsibility and work together."

Counselling and Mental Health Support

If, during your time as a student here, you feel you might want or need some support with a personal, emotional or mental health issue, you can access support from Counselling and Mental Health Support by completing our online registration form – it just takes a few minutes.

Once you have submitted the form, we will look at it the next working day, and once we have done this, we will contact you within two working days.

If you have any questions, you can call or email the team (contact details below), or come along and see us Monday - Friday between 2.00pm - 4.30pm, by visiting the Ask4Help point in Student Central, City Campus Library (ground floor).

Counselling and Mental Health Support offer a range of support services, including:

  • Online self-help support available here
  • Referrals to relevant self-help materials
  • Appointments with Counsellors
  • Appointments with mental health practitioners (which can include identifying possible mental health issues)
  • Guided self-help appointments
  • Eye movement desensitisation and reprocessing (EMDR) appointments
  • Therapeutic workshops
  • Ongoing individual support
  • Referrals to other support in the University and to support services in the community

Attending appointments

If you are offered an appointment and subsequently are unable to attend, please let us know as early as possible (preferably 48 hours beforehand).  This is so that we can offer your appointment to another student.

Contact Us

City Campus

Ask4Help point, Student Central, City Campus Library
Ground Floor

Coach Lane Campus
Ask4Help point, Student Central, Coach Lane Library
Ground Floor

Tel: 0191 227 4576



Dr Nancy Kelly
Associate Professor

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Northumbria University
Department of Social Work, Education and Community Wellbeing
Coach Lane Campus
Newcastle upon Tyne

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